Make an Appointment
There are several ways to make an appointment. You can call a clinic in your area directly during regular clinic hours or stop by a clinic during regular hours to book a future appointment or you can call our toll-free number, 1-800-508-7481, to schedule an appointment at any of our locations.
To help provide you the best possible care, please bring the following with you to your appointment:
- A list of current medications (bring the bottles themselves if you are unsure) including vitamins or other over-the-counter medicines.
- For children’s visits, please bring your child’s immunization records.
- A list of questions you want to discuss with your provider.
- Your insurance card or coverage information.
- Your co-payment (if required by your insurance.) This will be collected at the time of your visit.
Family Health Care Clinic accepts various payment sources and they are listed below:
Family Health Care Clinic also provides services according to their ability to pay on a sliding fee scale. The regular charges are discounted based on your qualifications from 20% to 80%. You may be eligible to pay a nominal fee for services.
For more information on the payment sources you may call the number at the bottom of this page or write:
Family Health Care Clinic, Inc.
Post Office Box 24116
Jackson, MS 39225-4116
As a patient at this clinic, we expect that you will
- Inform the provider of any medical ailments that you feel may have gone untreated.
- Inform the provider of your medical history.
- Communicate to the staff with respect any concerns, complaints, or grievances you may have with individuals and/or policies of the organization.
- Ask all questions that have gone unanswered or that are not clear to you in reference to a treatment plan.
- To the best of your ability follow the health care maintenance plan prescribed by your provider.
- To the best of his/her ability keep your appointment to see the provider and inform the front desk if for some reason the appointment cannot be kept.
- Follow the policies and procedures outlined to you in the receipt of services.
- Be respectful to all staff in obtaining health care services.
- Not be disruptive or abusive to other patients, clinic staff, or policies when receiving health care services.
- To the best of your ability provide payment for clinic services in accordance with your ability to pay as determined by the receptionist.
- To the best of your ability when appropriate make appointments for receiving services.
- Inform the staff when there is a medical emergency when calling or presenting to the clinic for services.
- Inform the front desk staff when you have had a change in address and telephone number.
- Return the phone call received from the clinic if you were not available at the time of the call.
- Ask your health care provider what to expect regarding pain and pain management.
- Discuss pain relief options with your health care provider;
- Work with your health care provider to develop a pain management plan;
- Ask for pain relief when pain first begins
- Help your health care provider assess your pain;
- Tell your health care provider if your pain is not relieved; and
- Tell your health care provider about any worries you have about taking pain medication.